Welcome to Flow Agency. By accessing or using our website and services, you agree to these Terms & Conditions.
1. About Us
Flow Agency is a digital agency specializing in e-commerce growth, including Shopify website development, Meta Ads management, product video production, branding, and digital marketing services.
2. Acceptance of Terms
By accessing our website or using our services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our website or services.
3. Services
Our services include, but are not limited to:
- Shopify Website Development
- Meta (Facebook & Instagram) Advertising
- Product Video Production
- E-commerce Growth Consulting
- Website Maintenance
- Branding & Creative Services
4. Quotations & Payments
All quotations are valid for the period specified in the proposal. Work will begin only after both parties agree to the project scope and the required payment is received.
5. Client Responsibilities
The client agrees to:
- Provide accurate information.
- Supply required content, product details, logos, and media.
- Provide timely access to advertising accounts, websites, and other required platforms.
- Review deliverables and provide feedback within a reasonable timeframe.
6. Intellectual Property
All content, graphics, branding, strategies, and materials created by Flow Agency remain our intellectual property until full payment has been received, unless otherwise agreed in writing.
7. Results Disclaimer
While we use industry best practices, we do not guarantee specific results such as sales, revenue, leads, advertising performance, search rankings, or return on ad spend (ROAS). Marketing performance depends on many factors beyond our control.
8. Third-Party Platforms
Our services may involve platforms such as Shopify, Meta, Google, payment gateways, and other third-party providers. We are not responsible for service interruptions, policy changes, account restrictions, or technical issues caused by these platforms.
9. Limitation of Liability
Flow Agency shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.
10. Privacy
Any personal or business information shared with us will be handled in accordance with our Privacy Policy.
11. Website Usage
You agree not to misuse this website, attempt unauthorized access, distribute malicious software, or engage in any activity that may disrupt our services.
12. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any updated terms.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Flow Agency
Email: info@flowagency.com
Phone: +91 8137887875